Today is the last day of the conference and Liz Rochin, Wanda Adams and Helene Zehnder present a live session on their strategic approach for improving patient satisfaction. The room holds 1000 so Rex will be on stage before a large audience.
This is my last entry as I am headed to the airport. It has been an affirmation that Magnet is a treasured designation and worth all the energy needed to get to this place. Rex will keep moving to excellence! Thank you to Lisa Schiller and Jason Papagan for the idea to do the blog.
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